Service
Solution & Equipment Customize

HongCe offer tailored solution and customized equipment to meet client's all requirements., particularly for client's demands of production line test equipment and automation machines.

If customization services are needed, please download the corresponding questionnaires, fill in the form and get back to us, we will respond to you within 24 hours.

  • Product definition (requirement interpretation, project strategy, product strategy definition)
  • Function research and development (user experience definition, product style definition, function and attribute definition, hardware selection, principle design and development of functional system, sofware design)
  • Product design (structure stacking, product design concept, product visualization, product structure amendment, product assessment, product trial run)
  • Production achievement (client acceptance, installtion, commissioning, training, after-sales service and maintenance)
After Sales
  • With over 10 years of experience, HongCe highly skilled people are ready to serve our customers 24/7. Our customer support service is always ready to serve whenever you need them.
  • Within the warranty period, any pro duct quality problems will be addressed by HongCe. We will offer free repair or replacement. Outside the warranty period or issues caused by improper use within warranty period, we will provide paid service and technical support.
  • In case of the transformation of the equipment or system upgrade within warranty period, we will provide free technical support.
  • Depending on the equipment or system operation situation, we can send technical staff to the site in order to offer service, until the equipment or system properly put into operation.
  • We can provide free or paid product seminars, technical training and consulting, equipment installation and commissioning, on-site repair and maintenance as demanded.
Download
Questionnaire-Helium Leak Test